Non-returnable
Size issues after confirmation, minor color variations due to screen display, customized items, and sale items are not eligible for return.
Client Care
Returns & Exchanges
Customer satisfaction is our priority. Please review the conditions below before submitting a request.
Exchange Window
Exchanges are available within 7 days.
We offer exchanges within 7 days of receiving your order. Eligible items must meet every condition below.
- Unused and unworn.
- Original tags and packaging included.
- Free from damage, stains, or signs of wear.
Return Eligibility
Returns are accepted for order issues only.
Returns are accepted only if the item received is damaged, the wrong item was delivered, or there is a manufacturing defect.
Condition
All returned or exchanged pieces must remain clean, unused, and in original packaging.
Request Process
How to request an exchange.
- Contact our support team with your order number.
- Share clear pictures if requested.
- Our team will review the request and guide you through the next steps.
Shipping Charges
Exchange shipping is customer-paid unless the mistake is ours.
Customers are responsible for exchange shipping costs unless the mistake is from our side. Original shipping charges are non-refundable.