Support
Essential details about leather quality, shipping, exchanges, payment, sizing, and care.
Orders
Yes. ELV jackets are crafted from genuine leather, full-grain cowhide, shearling leather, and selected top-grain leather depending on the silhouette. We choose leather for durability, natural texture, and the ability to develop a rich patina over time, then finish each jacket with careful seam work and hardware placement.
Yes. ELV provides worldwide shipping.
Orders are usually delivered within 3-7 business days in Pakistan and 7-15 business days internationally. Delivery times may vary depending on customs and courier services.
No. ELV currently accepts prepaid orders only.
Sizing
Yes. Exchanges are available within 7 days if the item remains unused and in original condition.
Check the size guide before placing your order or contact our support team for assistance.
Leather Care
Avoid excessive water exposure and store your jacket in a cool, dry place. Use leather care products when needed.
We try our best to display accurate colors, but slight variations may occur due to lighting and screen settings.
Support
Orders can only be canceled before shipment confirmation.
You can contact us through Instagram or email for support and inquiries.